The Nashville Film Festival is currently seeking exceptional and motivated professionals to join their team for the 2024 season. This team will drive operational success, represent the NashFilm brand, and contribute to the overall mission of NashFilm’s nonprofit initiatives. Nashfilm is looking for organized, self-sufficient, and proactive candidates with strong communication skills, excellent attention to detail, and the ability to work well with other team members, all personalities at various levels.
The 55th Nashville Film Festival will take place Sept. 19 – 25, 2024 at several locations throughout Nashville. Positions are available in areas such as box office, projection, theater floor, event production, hospitality and more.
Please note, these are seasonal, project-based roles over a limited timeframe and do not constitute full-time employment.
(Priority consideration will be given to local candidates who currently reside in the Middle Tennessee area.)
Please find full descriptions of each available position and apply in link below:
- MARKETING / SOCIAL MEDIA MANAGER
- TICKETING MANAGER
- BOX OFFICE SUPERVISOR
- BOX OFFICE STAFF
- PROJECTIONIST
- THEATER FLOOR STAFF
- VOLUNTEER COORDINATOR
- SPECIAL EVENTS COORDINATOR
- PRODUCTION ASSISTANT (PA)
- EVENT PHOTOGRAPHER
- VIDEOGRAPHER
2024 ROLES / DESCRIPTIONS
Marketing / Social Media Manager
The Nashville Film Festival Social Media Manager is responsible for the development and implementation of NashFilm’s overall social media marketing plan including content creation and coordination. This position focuses on community outreach, raising public awareness of the organization and building excitement for NashFilm and the 55th Nashville Film Festival online. Compensation commensurate with experience.
Work Period: Part Time June 10 – September 18; Full Time Sept. 19 – 25, 2024
Key skills and qualifications:
● 3+ years of experience working with social media
● Social and digital subject matter expert
● Experience using Google Analytics, Facebook Insights, Facebook Ads Manager, Facebook Audience Insights, Twitter Analytics, Instagram Business Insights, YouTube Analytics, and MailChimp
● Proven ability to independently manage multiple priorities in a fast paced and deadline driven environment.
Job role, tasks and responsibilities:
● Manage multiple social media pages through Sked Social
● Streamline company’s social media channels
● Collaborate and develop a strategy for social media marketing campaigns
● Monitor performance and report on campaigns
● Grow subscriber list on social channels through creative and memorable campaigns and content
● Own the creation and management of an editorial calendar across all social platforms.
● Use social media to engage with and build customer advocates who willingly spread word of mouth
● Contribute to overarching marketing strategy plan and strategy understanding social’s critical role
● Measure and analyze social media activity, altering strategy and tactics as-needed based on data-driven insights
● Create custom email marketing campaigns for multiple demographics
● Respond to correspondence, emails, phone calls or requests in person and liaise with staff, festival guests, vendors, and other parties as required.
● Manage official Photographer and Videographer throughout the festival.
● Attend meetings leading up to the festival to participate in preparation for the event as required.
Ticketing Operations Manager
The Ticketing Operations Manager is responsible for optimizing and operating the Eventive ticketing platform for the best, most efficient and effective experience for NashFilm staff, filmmakers, audiences, sponsors and other stakeholders.
Work Period: Part Time / Project Basis: June 10 – Sept. 18; Full Time: Sept. 19 – 25 + wrap up / reporting.
- Analyze, advise and consult on best ways to use all of the functions of Eventive to present the best possible virtual festival experience. Experience with Eventive ticketing platform required.
- Work directly with Eventive customer service / help desk to identify and solve any issues in real time.
- Plan and Execute physical badge process and logistics.
- Monitor all VIP badge purchases, field Eventive related questions and process refunds where applicable.
- Mange all comp badges and data (most efficient way to issue to filmmakers, pre-screeners and juries)
- Once films are uploaded, cross checking Eventive to make sure the proper geo-blocking, audience caps and any other options selected are accurate and ready for tickets to go on sale
- Research and advise on any technical issues related to successfully posting content into the Eventive platform.
- Daily real-time monitoring of all ticketing and access issues during the festival window.
- Managing any additional ticketing/box office event staff and/or volunteers.
- Final summary report of best practices, areas to improve and success stories on/around October 10.
Box Office Supervisor
The Box Office Supervisor is responsible for assisting the Administrative Coordinator and Ticketing Operations Manager in managing all public ticket and badge logistics during the Nashville Film Festival. This includes recruiting, training and supervision of Box Office staff, coordinating logistics for crowd control, public information, and other on-site guest experiences. Compensation commensurate with experience.
Work Period: Part Time August 19 – Sept. 18 / Full Time: Sept. 19 – 25, 2024
Key skills and qualifications:
● A minimum of two years experience in ticketing and box office operations.
● A minimum of two years of leadership experience.
● Exceptional customer service skills and ability to train others.
● Willingness to be creative and resourceful with limited resources.
● Ability to be diplomatic and actively listen in order to balance the demands of the festival staff, Festival audience members and the venue staff.
● Experience with Eventive ticketing system is a plus.
● Experience with film festivals and/or other public events required.
Job role, tasks and responsibilities:
● Learn the Festival’s ticketing system and be able to trouble-shoot problems on behalf of individual pass and ticket buyers.
● Implement systems that provide a positive guest experience.
● Train ticketing sales staff to execute phone and walk-up sales.
● Maintain film updates and cancellations in ticketing system
● Report to the Administrative Coordinator on all duties.
Box Office Staff
The Box Office Staff is responsible for all badge sales, ticketing, merchandise management, and on-site customer service. You will be the first point of contact for all film festival patrons and act professionally as a representative of the organization. Compensation commensurate with experience.
Work Period: September 19 – 25, 2024
Key skills and qualifications:
● Cash handling experience strongly preferred
● Box office or guest service background preferred
● Computer literacy required
Job role, tasks and responsibilities:
● Service customers at Festival Box Office
● Prepare items for that day’s events including (but not limited to) filing claimed/unclaimed will call and badges
● Ensure quality customer service for all Nashville Film Festival patrons
● Attend training to learn Festival ticketing system (Eventive) prior to September start date
● Responsible for Ticket and Badge Inventory and stocking
● Work heavily using computer systems, including but not limited to Eventive and MS Excel
● Perform all other related duties as assigned
● Report to Box Office Supervisor on all duties
Theater Floor Staff
Theater Floor Staff supports the successful operation of all activity within the Festival theaters. Emphasis will be placed on creating a top-notch guest and patron experience. Ideal candidates should be friendly, outgoing, and have strong communication skills with a commitment to customer service. Candidates must be experienced in working in dynamic, high-energy environments, problem solving, public speaking, and working with a team. English/Spanish bilingualism is a plus. Theater Floor Staff team members report directly to the Theater Floor Supervisor.
Work Period: Full Time September, 19 – 25, 2024
Key skills and qualifications:
● Experience with film festivals and/or other public events required.
● Experience managing volunteers preferred.
● Ability to work well with other team members, all personalities at various levels.
● Works well under pressure.
Job role, tasks and responsibilities:
● Serving as the primary point of contact at the Festival venue.
● Overseeing all Festival logistics and operations at venue, including: working with the Festival and venue Technical Teams to implement tech checks and ensure quality projection, audio, lighting and transitions for intros, Q&As and special stage programs
● Working with in-house Ticketing Manager and Box Office Staff to ensure that ticketing and theater operations remain seamless.
● Working with Volunteer Coordinators to ensure sufficient flow of volunteers for theaters to cover all dates and screening times
● Working with Programming to determine which screenings will have talent in attendance, require introduction and/or Q&A sessions, and special reserved seating
● Working with Membership Department to ensure member benefits are handled
● Managing line and crowd control
● Handling all guest and patron concerns at the theater
● Ensuring ballots for every eligible screening are accounted for and submitted
● Completing screening reports and communicating information to appropriate team members
● Managing load-in and load-out of all equipment and material in theater
● Other duties, as assignedby the Theater Floor Supervisor.
Projectionist
A Projectionist will be responsible and accountable for maintaining excellent presentation quality and the overall audio visual experience for all of our film screenings. The Projectionist will report to the Projection Manager to ensure that all films are accounted for, ingested and ready for exhibition.
Work Period: September 19 – 25, 2024
Key skills and qualifications:
● A minimum of 2 years experience in art house or commercial theater projection.
● Operates digital projection systems and their associated equipment.
● Full knowledge of working with and projecting DCPs
● Content Ingestion and Server Maintenance
● Downloads KDMs to library server
● Creates Show Playlists (SPLs) with appropriate packs and cues
● Allocates SPLs to schedule and ensures that all scheduled shows are correct and ready to run.
● Maintains an inventory of all booth equipment
● Cleans and organizes to maintain an organized workspace
● Maintains cleanliness of all projection ports
● Maintains cleanliness of all projectors, sound racks, and all other A/V equipment
Job role, tasks and responsibilities:
● Communicate with Projection Manager on inbound and outbound content (DCP’s)
● Has some basic knowledge of computer hardware and networking
● Has the ability and initiative to work efficiently without direct supervision
● Ability to remain calm in stressful situations
● The Projection team spends the first few days leading up to the Festival working in the booth at the
theater to ensure proper ingestion, building of SPLs and projection booth set up with A/V equipment.
● Maintain knowledge of the on-site film, panel and special events schedule
● Respond to correspondence, emails, phone calls or requests in person and liaise with staff, festival guests, vendors, and other parties as required.
● Any other tasks that the Projection Manager may require as needed.
● Attend periodic calls/meetings leading up to the festival in preparation for the event as required.
Volunteer Coordinator
In coordination with the Festival’s Operations Manager, the Volunteer Coordinator for NashFilm will help create and implement the Festival Volunteer Plan and timeline with the goal of creating an established Volunteer Community encouraging year-round commitments. Compensation commensurate with experience.
Work Period: Part Time, June 17 – Sept. 18, 2024; Sept. 19 – 25, 2024
Key skills and qualifications:
● Experience in volunteer management, event management, marketing, business, public relations, or a related field is preferred.
● Positive, can-do attitude, welcoming and energetic.
● Superior communication and written skills and strong database management skills are necessary.
● Demonstrated desire and capacity to work collaboratively with colleagues and consultants, as well as volunteers.
● Requires outstanding organization skills, attention to detail, and high productivity.
● Demonstrated ability to take initiative and troubleshoot difficult situations
● Ability to identify challenges and work through problem-solving solutions in a pressurized environment
● A team player with strong leadership and delegation skills
Job role, tasks and responsibilities:
● Work with Programming to identify how many Volunteers are needed for each program and event.
● Recruit, manage and train Volunteers and interns
● Interview and Select Lead Volunteers.
● Manage Volunteer database.
● Create and execute a Volunteer hospitality plan and retention plan including planning, leading and managing the Volunteer Orientation
● Train and develop a seasoned group of select volunteers on Festival Events and protocols.
● Manage and coordinate Volunteers on-site and off-site as needed.
● Ensure all Festival events and satellite programs are fully staffed with competent and trained Volunteers.
● Coordinate and host a post-Festival Volunteer appreciation
● Respond to correspondence, emails, phone calls or requests in person and liaise with staff, festival guests, vendors, and other parties as required.
● Attend meetings leading up to the festival to participate in preparation for the event as required.
● Provide wrap-up report covering all areas of responsibility.
Special Events Coordinator
The Special Events Coordinator is responsible for supporting the overall organization and implementation of festival events including opening and closing parties. This position focuses on event planning, vendor management, event sponsor correspondence, and attendee experience.
Work Period: Periodic/Part Time: Aug. 1 – Sept. 18; Full Time – Sept. 19 – 25, 2024.
Key skills and qualifications:
● Ability to work a flexible schedule including evenings and weekends
● One to two years event management experience
● Possess a valid driver’s license and clean driving record
● At least 21 years of age at the date of hire
● ability to work in high stress situations
Job role, tasks and responsibilities:
- Responsible for planning and execution of official festival events including opening and closing parties.
- Managing guest lists and invitations/RSVPs to all off-site events, preparing and disseminating the schedule of events and managing information through the Festival’s database, as well as other event preparation requirements.
● Distribute invitations, track RSVPs, manage guest lists.
● Oversee event set-up and strike of all festival special events
● Communicate with various event sponsors leading up to Festival events, serve as contact at events
● Assist with sponsor acknowledgement and thank you correspondence.
● Work with product suppliers to schedule and coordinate deliveries, and sponsor arrival
● Respond to correspondence, emails, phone calls or requests in person and liaise with staff, festival guests, vendors, and other parties as required.
● Miscellaneous general administrative duties as required from time to time.
● Effectively manage event budgets.
● Attend meetings leading up to the festival to participate in preparation for the event as required.
● Provide a wrap report for Festival covering all areas of responsibility.
Event Photographer
Official in-house photographer for the Nashville Film Festival.
Work Period: Sept. 19 – 25, 2024.
● Be available for assignments of live event coverage over the date range of Sept. 19 – 25, 2024.
● Generate compelling, high-quality photography that captures the essence of the festival and related activities.
● Create an official “shot list” in coordination with the Programming Director and Festival PR team.
● Capture and record names, spelling and affiliations of filmmakers and VIPs as needed and in coordination with the PR team and assistance from NashFilm volunteers.
● Generate approx. 30-35 curated “select” images each festival day.
● Provide a full online gallery (internal only) of full run of images (including non-select) each festival day.
● Capture all key “red carpet” moments with specific shot list given by the PR group, Q&A’s, in person events, performances
● Photo documenting the festival at each venue (i.e., attendees at showings, showcase of the venues themselves, interactions of filmmakers and audience members, the experience shown through cinematic stills style photography)
Videographer
Official in-house videographer for the Nashville Film Festival.
Work Period: Sept. 19 – 25, 2024.
● Capture all key “red carpet” moments with specific shot list given by the PR group, Q&A’s, in person events, performances
● Video documenting the festival at each venue (i.e., attendees at showings, showcase of the venues themselves, interactions of filmmakers and audience members, the experience shown through cinematic stills style photography)
● Capture and edit short video highlight packages (1-2 minutes) for social media during each festival day.
● Capture and edit a final SHORT FORM (1-2 minute) and LONG FORM (3-5 minute) post-festival highlight package.
● Provide organized drive of raw footage of festival for archival purposes.
As an equal opportunity employer, NashFilm complies with all applicable laws, rules and regulations preventing discrimination against job applicants based on: race, ethnicity, religious beliefs, gender, gender identity, age, veteran status, martial status, physical challenges, or any other relevant factor. At NashFilm, we have zero tolerance for any type of discrimination or harassment against our employees by their peers, supervisors, customers, or vendors. This assurance is also reflected in our policies regarding: recruiting, advertising, hiring, placement, promotion, training, transfer, payment, benefits, termination and any relevant privileges, terms and conditions of employment.
Thank you for your interest in NashFilm.
For additional information or questions, email us @ info@nashfilm.org