55th Nashville Film Festival FAQs

The Nashville Film Festival offers a variety of badges to suit different interests. If you’re looking for maximum access to every screening and event in-person and online, then the Icon Badge is for you. If you want to enjoy maximum access with a plus one, we recommend the Icon+ Package. Our Creators Conference badge is for folks who want access to all the panels with film and music industry pros, as well related happy hours and mixers. Lastly, if you’re a cinephile only interested in seeing movies, we recommend the Film Focus badge to save on in-person film tickets.

Download our Mobile App for easy access to the festival schedule, your tickets, the film guide, and more! Search “Nashville Film Festival” in the Apple App Store and Google Play.

The Nashville Film Festival is 100% cashless.

Theater doors open approximately 30 minutes prior to each screening. Ticket holders must be present and in line 15 minutes prior to showtime to guarantee entry.

If a screening that you want to attend is sold out, we encourage you to keep checking for availability. Tickets may become available if badge holders cancel their tickets. In some cases, a “rush line” will be set up for sold out screenings prior to showtime, and our theater staff will do their best to fill any open seats.

As long as the screening or event is not sold out, you can purchase tickets at any time! Tickets can be purchased in-person at the Box Office, online via the Festival Hub, or in the Nashville Film Festival app.

NashFilm members receive a 20% discount on tickets and badges. When purchasing tickets via the Festival Hub, Members should login with the email address tied to their membership to receive the member discount. For more information on NashFilm Membership, click here.

The Nashville Film Festival is dedicated to equitable access to our programming. To request accessibility accommodations for specific events, please complete this form. Please submit individual requests for each screening or event, or email info@nashfilm.org for assistance. Once received, we will contact you to confirm accommodations.

Belcourt Theatre Parking: Free Parking is available in the Belcourt Theatre Parking Lot, as availability permits. Belcourt Theatre Parking Lot passes are available inside at the box office. If the lot is full, metered street parking is available on Belcourt Ave for $1.75 per hour, enforced from 6am-12am. Pay parking is widely available in the neighborhood. If you’re parking in pay lots (other than the Belcourt’s), note that parking companies managing these lots do ticket and boot for non-payment or expired tickets.

The Franklin Theatre Parking: Street parking is available along Main St., and there is a free parking garage on 4th Ave S.

Regal Green Hills Parking: Free parking is available in the Green Hills Cinema Parking Garage on Level 4 (Garage Address: 3813 Green Hills Village Dr, Nashville, TN 37215)

Hilton Nashville Green Hills Parking: Self parking is available on-site for $35.00 per day. For guest also attending nearby screenings, free parking is available nearby in the Green Hills Cinema Parking Garage (Garage Address: 3813 Green Hills Village Dr, Nashville, TN 37215)

All badges, packages, and ticket sales are final and nonrefundable. In the unlikely event that in-person events must be canceled or relocated, exchanges or refunds will be made available.

Badges can be picked up at the theater box office, which opens one hour before the first screening of the day. Pick up locations vary by the day:

• Wednesday 9/18, 5:30pm-7pm: Hilton Nashville Green Hills (Lobby)

• Thursday 9/19, 2:30pm-8pm: Belcourt Theatre

• Friday 9/20, 12pm-9pm: Regal Green Hills

• Saturday 9/21, 10:30am-9pm: Regal Green Hills

• Sunday 9/22, 11:30am-8:30pm: Regal Green Hills

• Monday 9/23 & Tuesday 9/24, 1:30pm-9pm: Regal Green Hills

• Wednesday 9/25, 10am-7pm: Belcourt Theatre

Reserve tickets online via the Festival Hub or in the Nashville Film Festival app. To reserve a ticket, follow these steps:

1. Log into your Eventive account.
2. On the welcome page, click “schedule” to browse the 2024 festival screenings and events. Click on any screening or event for more information.
3. Click the “Order Tickets” button on the event or screening you want to attend. 
4. You can select the quick order option to reserve a ticket for free using your badge. If you have more than one badge on your account, be sure to select the correct badge.

Please note: If your badge does not give you free access to that screening or event, you will be prompted to pay for a ticket. Review your benefits on the “Badges” page.

Badge holders can cancel their tickets at any time. If you reserved a ticket with a badge and can no longer attend the screening or event, please cancel your ticket. To cancel your ticket, follow these steps:

1. Log into your Eventive account on the Festival Hub.
2. Click “Menu” in the top right corner (if you are on a mobile device, click the hamburger button).
3. Click “My Tickets” on the side bar.
4. On the ticket you would like to cancel, locate a small gear icon to the right of the green “Show Barcode” button. 
5. Click the small gear. A dropdown menu will appear with the option to “Cancel Ticket.”

Please note: Only certain badges can be transferred. To transfer a badge, follow these steps:

1. Log into your Eventive account on the Festival Hub.
2. Click “Menu” in the top right corner (if you are on a mobile device, click the hamburger button).
3. Click “My Badges” on the side bar.
4. Once on the “My Badges” page, locate a small “gear” icon to the right of the green “Show Barcode” button for the individual badge/pass you wish to transfer.
5. Click the small gear. A dropdown menu will appear with the option to “Transfer Badge.”
6. A pop up window will have a place for you to enter the email address of the individual whom you are giving the badge.
7. Hit “Submit” in the bottom right-hand corner of the window.
8. The badge recipient will receive an email asking them to accept the transfer. They will need to login or create an account to accept the transfer.

For help, please email boxoffice@nashfilm.org or if at a screening venue, visit with our helpful staff at the on-site box office.